Last updated: August 2026

MIINT LTD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you use the MIINT website, place an order, contact us or otherwise interact with our business.

1. WHO WE ARE

MIINT LTD

Company No. 17265437

Registered in England & Wales

Registered Office:

51 Greenways Crescent

Shoreham-by-Sea

West Sussex

BN43 6HR

Email: hello@miint.ltd

Telephone: 07454 934062

MIINT LTD is responsible for the personal information described in this Privacy Policy.

2. INFORMATION WE MAY COLLECT

Depending on how you use MIINT, we may collect information including:

• Your name

• Email address

• Telephone number

• Billing information

• Delivery or accommodation address

• Property or booking information needed to arrange delivery

• Host or property access information where necessary to fulfil an order

• Products and options selected

• Order and payment records

• Communications you send to us

• Age-verification declarations relating to purchases containing alcohol

• Information relating to delivery, including records required under our premises licence

• Records of refused alcohol deliveries where applicable

Our website may also collect technical information such as device, browser and website-usage information through cookies and similar technologies.

3. HOW WE COLLECT YOUR INFORMATION

We may receive personal information:

• Directly from you when you place an order or contact MIINT

• Through our website and checkout

• From a participating host or property manager where necessary to arrange your hamper delivery

• From payment and website service providers

• Through cookies and similar website technologies

4. WHY WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfil orders

• Take and confirm payment

• Arrange delivery and hamper setup

• Contact you about an order

• Confirm delivery information

• Manage access to participating properties

• Meet our alcohol-licensing and age-verification obligations

• Maintain delivery and refusal records where required

• Deal with enquiries, complaints, cancellations or refunds

• Maintain accounting, tax and business records

• Protect MIINT and our customers against fraud or misuse

• Maintain and improve our website and service

• Send marketing communications where we are legally permitted to do so

Depending on the purpose, we may process personal information because it is necessary to perform a contract, comply with a legal obligation, pursue legitimate business interests, or because you have given consent.

5. ALCOHOL AND AGE-VERIFICATION RECORDS

MIINT sells hampers containing alcohol and operates under a premises licence.

Where an order contains alcohol, we require confirmation that the purchaser and intended recipient are aged 18 or over.

Age declarations made when an order is placed will be retained for at least 12 months in accordance with our premises licence.

Where an alcohol sale or delivery is refused, MIINT maintains a refusals record. These records are retained for at least 24 months in accordance with our premises licence.

MIINT may also retain information required as part of its alcohol delivery records.

6. PAYMENTS

Payments are processed electronically using the payment services available through our website.

Payment service providers process information necessary to complete your transaction.

MIINT may receive and retain transaction information needed to administer your order, maintain accounting records, process refunds and resolve payment enquiries.

7. WHO WE MAY SHARE INFORMATION WITH

Where necessary, we may share relevant personal information with organisations that help us operate MIINT, such as:

• Our website and ecommerce provider

• Payment-processing providers

• IT, email and business-service providers

• Accountants or professional advisers

• Participating hosts or property managers where necessary to arrange delivery

• Delivery personnel working on behalf of MIINT

• Police, licensing authorities, HMRC or other authorities where disclosure is legally required or necessary for regulatory purposes

We only share information where there is a legitimate business, contractual, legal or regulatory reason to do so.

8. INTERNATIONAL DATA PROCESSING

Some technology, website, payment or other service providers may process information outside the UK.

Where personal information is transferred internationally, appropriate safeguards required by applicable data-protection law will be used where necessary.

9. HOW LONG WE KEEP YOUR INFORMATION

We do not keep personal information for longer than reasonably necessary.

Different information may be retained for different periods depending on why it was collected and any legal, accounting, tax or licensing requirements that apply.

In particular:

• Alcohol age-verification declarations are retained for at least 12 months

• Alcohol refusal records are retained for at least 24 months

• Order, financial and accounting records may be retained for the period required for tax, accounting and legal purposes

After information is no longer required, it will be deleted, anonymised or securely disposed of where appropriate.

10. MARKETING

MIINT may occasionally offer customers the opportunity to receive news, offers or other marketing communications.

Where consent is required, we will ask for it before sending electronic marketing.

You can unsubscribe from marketing communications at any time.

Stopping marketing will not prevent us from contacting you about an existing order or another service-related matter.

11. COOKIES

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website use and support ecommerce functionality.

Some cookies may be essential for the website to operate while others may require your consent.

Further information about cookies and any choices available to you will be provided through our website or cookie settings.

12. KEEPING YOUR INFORMATION SECURE

MIINT takes reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Where we use external service providers, we expect them to handle personal information appropriately and securely.

13. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have rights concerning your personal information, including the right to:

• Ask what personal information we hold about you

• Request a copy of your information

• Ask us to correct inaccurate information

• Request deletion of information in certain circumstances

• Object to certain uses of your information

• Ask us to restrict certain processing

• Withdraw consent where we rely on consent

Not every right applies in every circumstance, particularly where MIINT is legally required to retain particular records.

To exercise your rights, contact:

hello@miint.ltd

14. COMPLAINTS

If you have concerns about how MIINT handles your personal information, please contact us first so we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, legal requirements or operating procedures.

The latest version will be published on the MIINT website.

16. CONTACT US

For questions about this Privacy Policy or how MIINT uses your personal information, contact: